FAQ
FAQ – Uma Formosa
Accommodations and Reservations
UMA Formosa is the result of the careful restoration of early 20th-century buildings, preserving their original architectural identity through a magnificent, intricately crafted skylight—a central and distinctive feature of the complex.
The property combines historic charm with contemporary comfort, standing out for the high quality of its interiors and the attention to detail in its finishes, which give the apartments a distinctive and elegant character. Located just a few steps from Rua de Santa Catarina, it offers an absolutely central location, ideal for those who value authenticity, urban living, and a unique experience in the heart of Porto.
The property offers studio, one-bedroom, and two-bedroom apartments, some of which feature a terrace or balcony, providing a variety of space and comfort options for every type of stay.
Yes, we offer special packages and promotions to enhance your trip to Porto. Each option is designed to create unforgettable memories. For more information, please click here.
Check-in is at 3:30 p.m., and check-out is at 11:00 a.m.
If you need to check in early or check out late, please contact us in advance and we will do our best to accommodate your request, noting that there may be an additional charge for this service.
Amenities and Services
Yes. The property is equipped with an elevator, ensuring greater comfort and accessibility during your stay.
Yes. All apartments feature a fully equipped kitchen.
Yes. Parking is available on the property, subject to availability and at an additional cost.
Free Wi-Fi, linens and towels, regular cleaning, and in-person or remote guest support.
Uma Formosa offers the option of having breakfast delivered right to your apartment door. For an additional fee, a welcome box can also be prepared and delivered on the day of your arrival.
Transportation and Accessibility
You can reach our hotel by taxi or car from the nearest airports and train stations, including Francisco Sá Carneiro Airport (18 km) and local train stations such as São Bento (2 km). We also offer airport transfer services, which may incur an additional charge and are subject to availability.
Yes. The central location allows you to walk to all areas of the city (Baixa, Bolhão, Ribeira, Aliados…). Plus, there’s a metro station just a 5-minute walk away if you want to go to other parts of the city.
Policies and Special Requests
You can specify any special requests at the time of booking using the comments field, or contact us directly by email or phone after your booking has been confirmed.
Yes. Upon prior request and subject to availability, we can provide cribs and other equipment for children. Some options may incur an additional charge.
Yes. Additional cleaning services can be requested during your stay, subject to availability and at an additional cost. The cleaning included in the rate is performed every other day.
Yes. We would be happy to help you arrange special orders for celebratory occasions. We recommend contacting our team directly so we can discuss the available options.
Currently, pets are not allowed. This policy has been established to ensure the comfort, safety, and well-being of all guests.
If you are traveling with a certified service animal, we recommend that you contact us before arrival so we can assess the situation in accordance with applicable laws.
Contact Information
The property has a physical front desk located in front of the building, open from 9:00 AM to 6:00 PM. Outside these hours, remote support is always available to assist guests.
You can contact the hotel directly by phone at +351 910 717 705 or by email at formosa@uma-apartments.pt
